If you are not 100% satisfied you may return or exchange your unused products purchased on leatt.com for a full refund or exchange within 30 days of the purchase date.
The returned items must be unworn, unused, unwashed. All goods must be returned in original packaging.
Follow these easy steps to Return and Exchange an Item:
Please remember the following:
LEATT products are warranted to be free of defects in materials or manufacturing for 1 year from date of purchase stated on the consumer’s receipt.
LEATT products may break under certain conditions of use. Damage caused by accidents, falls, abuse or misuse is not covered by this limited warranty. Where possible, damage not covered under LEATT’s warranty, will be repaired for a nominal rate and return shipping.
Follow the following quick steps to request a warranty or repair:
Current Shipping Promotion: Free Ground Shipping on Orders Over $100 within the contiguous United States
Free Ground Shipping is not available for Alaska and Hawaii.
For customer protection, all orders Subtotalling more than $350, or orders containing neck braces, knee braces, or helmets, will be sent “Signature Required” upon delivery.
Please be sure your shipping address is able to accommodate “Signature Required” deliveries.
Due to the speed of our order fulfillment, changes or cancellations to your order cannot be made once the order has been placed.
The Customer pays all upgraded shipping fees within the contiguous United States.
All Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays. You will receive a shipping confirmation email with tracking number once the order has shipped.
Upgraded shipping not available for Alaska and Hawaii.
We currently ship online orders only to the United States. If you are interested in purchasing Leatt products outside of the US, please visit one of our global distributors here or visit your local dealer.
We cannot ship orders to a freight forwarding company.
We accept all major credit cards: Visa, MasterCard, American Express, and PayPal.
We are unable to process Visa or MasterCard Prepaid Gift Cards.
Your credit card will only be charged once your order has shipped.
If an item ordered becomes out of stock, you will receive an email detailing the item in question, the item will be cancelled from your order and refunded if applicable.