LEATT WARRANTY

We take great pride in supporting our Leatt warranty. Warranty is not only part of our customer satisfaction program but also of great importance for our product development team and our manufacturing to improve function and quality. Warranty claims are inspected by our product team to improve our products and ultimately enhance rider satisfaction.

WHAT IS COVERED

All Leatt products are covered by Leatt warranty. Our products are warranted against material, manufacturing, or/and workmanship defects.

WHAT IS NOT COVERED

Our products are used in demanding conditions by riders around the world and life is not forever, not for the gear or the rider. Normal wear is not part of Leatt warranty but part of enjoying riding.

Leatt warranty does not cover normal wear and tear, cuts, rips, tears, burns, accidents/crashes, fading of high-viz colors, improper wash/care, modified/altered products, or any use that the products were not intended for.

Leatt warranty is not transferable but for the original owner.

WARRANTY PERIOD

All Leatt products have a minimum 1-year Leatt warranty from the date of purchase. Leatt ADV jackets & pants have a 5-year Leatt warranty.

Leatt products sold in countries with extended warranty timelines by consumer law, the local law will of course be honoured.

MAINTENANCE AND OBSOLESCENCE

Please follow the product care instructions. This is key for the function and longevity of the product. Basics things like following the washing instruction is a great start.

For maximum performance, Leatt products must be inspected before each use. Stop using the product if it shows signs of damage or wear, has torn seams or holes, or if the protectors show damage. If you are unsure, please return the product to the seller for inspection or replace it. Do not make any modifications to the product. Doing so may compromise the effectiveness and safety of your Leatt product.

HOW TO CLAIM

Please always warranty claim at your point of purchase. Our dealers and online retailers around the world are great Leatt ambassadors and will help.

Ensure you have your purchasing receipt ready, we try hard for environmental reasons to not send products around the globe if not absolutely necessary, so please be prepared to supply pictures if asked.

HOW LONG DOES IT TAKE

Minor warranty claims are swiftly solved by our global network of Leatt dealers and distributors in a few days.

For warranty questions forwarded to Leatt, please allow up to 5 working days for us to evaluate a claim.

WARRANTY CONTACT

If you purchased a Leatt product directly from www.leatt.com and are within the USA, email [email protected] to initiate a warranty claim.

If you are outside of the USA, please email [email protected]

If you purchased a Leatt product from a dealer, please contact your dealer.

Leatt® Corporation expressly disclaims all other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose.

All orders placed after our 2:00pm deadline will ship the following day. All orders that are placed on Saturday and Sunday, will be shipped the following Monday.

Packages are sent using UPS or FedEx Ground Services based on the shipping address provided. We also offer the following expedited shipping options:

• Two Day

• Three Day

• Next Day

No.

We cannot provide advice in cases of pre-existing medical conditions for a number of reasons. You should consult a qualified physician about the appropriate protection. We suggest you take the product information from our website to your physician consult.

While the Leatt neck brace should sit on the front member, shoulder wings and thoracic member, as close to the body as possible, it can be worn over a jacket as long as it sits correctly on the shoulder, chest and the thoracic member areas. We cannot provide any assurances with respect to use of third party protective gear with the Leatt neck brace, since the manner in which such third party gear is used or worn, and its condition, may significantly affect the function of the Leatt neck brace.

The Leatt neck brace can be worn over a chest protector as long as it sits correctly on the shoulder, chest and the thoracic member areas.

From the User Manuals, the best placement of the thoracic strut is directly up against the body, i.e. under the chest protector. The purpose of the thoracic strut is to prevent rotation of the Leatt neck brace.

When wearing a Leatt® Chest Protector, which has been specifically designed to accommodate the Leatt neck brace, the brace can be worn either over or under the chest protector. All Leatt® body protection include Leatt®s unique BraceOn™ systems that keeps the brace securely in place and allows for individual movement of brace, protector and body.

Yes, the padding should be removed from the brace and hand-washed in a mild detergent. Please consult your brace’s user-manual for complete instructions on care instructions.

Pure axial loading cannot be prevented by any currently available brace. Achieving this will render an impractical device, as it would inhibit safe riding. The Leatt neck brace was designed to help reduce axial forces when acting in combination with other forces (bending moment and shear forces). This happens in most impact scenarios when the head goes into hyperextension (over-bending of the head in rearward direction) or hyperflexion (over-bending of the head in forward direction). The brace absorbs and reduces forces once the head has moved out of the original line of impact and limits excessive range of motion of the neck.