LEATT products are warranted to be free of defects in materials or manufacturing for 1 year from date of purchase. Damage caused by accidents, falls, abuse or misuse is not covered by this limited warranty.

To initiate a warranty or repair request, customers within the USA should email [email protected] If you are outside of the USA please email [email protected]

Product must be washed before it is returned to a participating retail dealer or mailed to us, and a complete description stating the problem along with a copy of the original retail invoice and consumer contact details should be included.

Warranty shipments to the LEATT must be pre-paid. Customers should send their warranty items via a carrier that provides insurance and tracking as LEATT cannot be held liable for lost in-bound packages.

Leatt ships all return warranty/repair items deemed faulty standard ground at no charge. Warranty/repair items shipped other than ground, customer is responsible for all shipping charges.

All orders placed after our 2:00pm deadline will ship the following day. All orders that are placed on Saturday and Sunday, will be shipped the following Monday.

We offer the following shipping options in addition to our Ground service:

FedEx Ground

FedEx Two Day

FedEx Express Saver

FedEx Next Day

FedEx International: Taxes & Duties not included

No.

We cannot provide advice in cases of pre-existing medical conditions for a number of reasons. You should consult a qualified physician about the appropriate protection. We suggest you take the product information from our website to your physician consult.

While the Leatt neck brace should sit on the front member, shoulder wings and thoracic member, as close to the body as possible, it can be worn over a jacket as long as it sits correctly on the shoulder, chest and the thoracic member areas. We cannot provide any assurances with respect to use of third party protective gear with the Leatt neck brace, since the manner in which such third party gear is used or worn, and its condition, may significantly affect the function of the Leatt neck brace.

The Leatt neck brace can be worn over a chest protector as long as it sits correctly on the shoulder, chest and the thoracic member areas.

From the User Manuals, the best placement of the thoracic strut is directly up against the body, i.e. under the chest protector. The purpose of the thoracic strut is to prevent rotation of the Leatt neck brace.

When wearing a Leatt® Chest Protector, which has been specifically designed to accommodate the Leatt neck brace, the brace can be worn either over or under the chest protector. All Leatt® body protection include Leatt®s unique BraceOn™ systems that keeps the brace securely in place and allows for individual movement of brace, protector and body.

Yes, the padding should be removed from the brace and hand-washed in a mild detergent. Please consult your brace’s user-manual for complete instructions on care instructions.

Pure axial loading cannot be prevented by any currently available brace. Achieving this will render an impractical device, as it would inhibit safe riding. The Leatt neck brace was designed to help reduce axial forces when acting in combination with other forces (bending moment and shear forces). This happens in most impact scenarios when the head goes into hyperextension (over-bending of the head in rearward direction) or hyperflexion (over-bending of the head in forward direction). The brace absorbs and reduces forces once the head has moved out of the original line of impact and limits excessive range of motion of the neck.